FAQ

We Are Always Here To guide you as much as we can

XyberMed takes a personal approach to your company’s billing. We are ready and willing to assist you in maintaining a more profitable and efficient practice. Our staff is uniquely qualified, being comprised of experienced and trained Managers.

Free! No Setup Fee! We want you to make money before we make money.

No. We provide a pick-up service for the information that is required for processing claims. Electronic claim processing can then begin once the information is entered into our system.

We challenge all rejected claims and dramatically reduce your accounts receivable. We file all claims electronically, which maximizes your insurance claim reimbursements in the shortest possible time. We eliminate the overhead expense associated with insurance billing which can result in substantial savings of 60% or more.

No, setup happens rather quickly. After receiving the provider enrollment form back from a practice, we normally have them setup within 4 business days.

No, We substantially reduce your operation overhead (salary, benefits, office space, hardware and software costs are eliminated). And, we do all of the above at a small fraction of what it would cost your operation to perform the same tasks. Effective medical billing is a much more detail oriented specialty then most in-house billers realize.

We certainly can. We will follow-up on all your receivables in order to reduce un-collectable accounts. We have an excellent system for tracking outstanding monies owed to you. Important in medical billing today, where timely filing is increasingly becoming an issue in both claims processing and appeals.

Yes, we incorporate state of the art technology and the most effective billing techniques available to handle multiple physicians and specialties within a single practice.

The average time to collect on electronic reimbursement is between 7 to 14 days.

We charge a percentage based on the monies that we collect for your practice. Our fees are competitively priced and vary based on the size of your practice, and the scope of services provided.

No. We do not have any licensing fees or any other ongoing charges. If you relocate, however, we ask that you let us know so that we can update our records. In addition, we will provide you with information about how to handle data exchange when you add a new location or grow your business.

We certainly do. We feel confident about our services and that is why we get paid only after you have collected from the insurance carrier. If we are unable to handle your immediate billing situation via phone, fax, e-mail, or through a commercial carrier, we will pick-up your work within one business day. Finally there is no charge to you for resubmitted claims if it is our fault for the claim being rejected.