Having Trouble With Your

Front Desk Management?

We have a SOLUTION!

Front Office Solutions is designed to simplify and optimize every touchpoint between your staff and patients. By combining advanced technology with expert support, our solutions reduce administrative burdens, enhance communication, and ensure a smooth, professional experience from the moment a patient contacts your practice.
Whether you’re a solo practitioner or managing a multi-provider clinic, XyberMed empowers your front office team to work smarter, not harder—so your providers can focus on what matters most: delivering quality patient care.

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Services We Offer As Front Office Solution

Front Office Solutions team is highly experienced in various vital Front Office Management operations such as patient scheduling, timely data entry and accurately determining patients’ insurance eligibility which decreases claim denial rate and significantly increases practice revenue.
 

Virtual Appointment Scheduling & Management

Book, reschedule, and confirm appointments for in-person and telehealth visits.

Phone Answering & Call Routing

Handle incoming calls promptly and courteously. Provide basic information about services, office policies, and hours.

Insurance Verification & Prior Authorization

Verify coverage details through payer portals or phone calls.Process prior authorizations and follow up on pending requests.

Referrals & Coordination

Process incoming and outgoing patient referrals. Ensure referral documents are complete, accurate, and transmitted securely.

Customer Service & Patient Relations

Address patient concerns and complaints professionally. Provide directions, information.

Medical Records & EMR/EHR Management

Enter and update patient data in the EMR/EHR system.Ensure accuracy and confidentiality of records.

Patient Check-Out & Payment Collection

Process payments for co-pays, deductibles, or balances.Provide receipts and explain billing details.

Administrative Support

Handle incoming and outgoing mail, faxes, and emails.Support providers and nurses with administrative needs.

Staffing & Coordination

Ensure adequate front desk coverage at all times.Train new front office staff on protocols and systems.

Streamline Your Practice With XyberMed

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What Doctors Say

What Doctors Say

Very professional staffing
Excellent interpersonal relationship with patients
The team was able to get on board with the flow of my clinic and they quickly.

Inas Almasry MD

XyberMed has exceeded our expectations. Their intuitive technology and skilled team consistently deliver outstanding billing results.

Brian Levine MD

Transitioning to XyberMed has simplified our billing, increased revenue, and reduced administrative stress.

Saquiba Syed MD

We Know the Workarounds Of All the EHRs

XyberMed billing experts are proficient at using all the EHRs and help submit accurate claims to payers.